Business Service Operations Essay Example | Topics and Well Written Essays - 2500 words

Business Service Operations - Essay ExampleThe assignment as well portrays the layout of services and service delivery network of Tesco. Furthermore, it also illustrates certain important suggestions for unwraping the service conceit and the delivery system of the organisation.Services tush largely appear on the basis of different shapes and forms. For instance, in business enterprise to consumer organisation, service can arrive in the form of retail services. Moreover, in business to business organisation, services can arrive from consulting services and in non-profit organisations, services can arrive from charity services. Any kind of service can produce excess value for the customers at large (Berry, 1995). With this concern, the assignment is based on apprehension the service concept of an UK based supermarket retailer named Tesco and recommending effective strategies to develop its various services.Service is fundamentally considered to be an activity or set of procedure s that is used for maintaining smooth interrelation with the customers and enhancing the overall business performance. Service concept is a vital method of apprehending the nature of services so that the customers comprehend about what they are receiving and employees also understand about what they are delivering. It is a shared understanding of nature of service which encapsulates information about classifying thoughts, customers experience and service outcomes. Service concept is a core task in managing different service operations. It can be used as a central tool in the design, distribution and improvement of services of a particular organisation. Service concept concentrates on a particular market segment and provides limited range of services for both customers and business operations (Fitzsimmons & Fitzsimmons, 2000).In order to be effective, service concept must deliver adequate information in order to make